How to Unlock a Completed Audit Job

Introduction

Once an audit job is marked as completed, no further actions can be performed except for generating and downloading the audit file. If you need to perform additional actions, you must unlock the audit job by changing its status from Completed to any other option.

Note: Only users with the Company Admin and Administrator role has the ability to Unlock Completed Audited Job.

Follow these steps to unlock a completed audit job:

How to Unlock a Completed Audit Job

Step 1: Navigate to the Audit > Manage Jobs > Completed Audit Job.

Step 2: Locate the completed audit job you want to unlock from the list of jobs.

Step 3: Click on the Unlock Audit File icon next to the completed audit job.

Note: The Unlock Audit File icon will not be displayed until your role is assigned as Company Admin or Administrator.

 

Step 4: On the appearing screen, select any status you want to put the selected job in and hit Change Status.

Step 5: Click Yes from the appearing pop-up to continue.

Step 6: You will receive a confirmation toast message and the status will be changed and the job will be moved to Audit > Manage Jobs > My Audit Job.

By following these steps, you will be able to unlock the completed audit job and perform necessary action.

To learn more about the process, explore best practices, and make the most of our features, please visit our Knowledge Base. Contact our Support team if you need any assistance.

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