How to Clear Cache and Cookies

How to Clear Cache and Cookies

Introduction

When new features or enhancements are released, there’s a chance that you might encounter some unexpected behavior. To ensure everything runs smoothly, a simple solution is to clear your browser cache and cookies. This refreshes the browser's stored data, helping to enhance your experience. Follow the steps below to clear your cache.

Clear Cache and Cookies from Browser History

Step 1: Click on the three-dot icon from the top right section of your browser and select Delete Browsing Data.

delete-browsing-data

Step 2: Make sure you select Cookies and Other Site data and Cached images and files. Now click on Delete data.

select-and-delete-data

To learn more about the process, explore best practices, and make the most of our features, please visit our Knowledge Base. Contact our Support team if you need any assistance.

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